When booking a trip between 7 AM and 7 PM, you will be 100% sure of an available Amber if you do so 3 hours in advance. Should something go wrong, we’ll arrange an (electric) alternative for you.
If you book a trip between 7 AM and 7 PM, please do so 12 hours in advance to ensure your 100% mobility guarantee.
You can always try and book an Amber on shorter notice than the 3 or 12 hours. However, it might not be possible to get an Amber to you at your desired time and location. In any case, you cán select an available Amber off the map!
Are you booking a personal trip as a private person? At the moment, you’ll be able to reserve ahead of time on weekends only (from Saturday 0:00 to Sunday evening 0:00). Please do so 12 hours in advance to ensure 100% mobility guarantee.